KELLY WILCOX
Kelly Wilcox
KELLY WILCOX
Resume
Just what you want…
solid, demonstrated capability
and results
Gulfstream International Airlines, Continental Connection 2005 -
Present
Director of Security - Ft. Lauderdale, FL
A highly accomplished Part 121 Air Carrier security executive with 25 years of experience providing protection of information of assets and ensuring compliance with corporate policies and legal standards with 49 CFR 1500. Managing domestic and international operations (in 31 cities) by effectively communicating, motivating and establishing a strong security consensus with stakeholders. Strong understanding of the AOSSP, 49 CFR 1500, domestic operations, international Bahamian practices and customs from an extensive work history and training. Responsible to the Senior Vice President of Customer Service for security, company policy and procedures, mandated AOSSP training programs, guiding every security aspect of the daily airline operations while leading management, GSC’s and aircraft operator representatives on security responsibilities. Oversight of company compliance toward security and mandated requirements by FAA and TSA (49 CFR 1500) to ensure safe commercial airline travel and fighting the war on terrorism.
Station Manager, Key West, Florida
-responsible for Gulfstream International Airlines station ground personnel, sales and passenger service, ramp operations, equipment maintenance and flight performance in Key West, Florida
-negotiated facility space for domestic and international flights
-liaison with domestic and international carriers, airport management and government leaders.
Delta Comair Key West, FL 2003-2005
Station Manager
-responsible for Delta Comair station ground personnel, sales and passenger service, ramp operations, equipment maintenance and flight performance in Key West, Florida
-negotiated facility space for domestic and international flights
-liaison with domestic and international carriers, airport management and government leaders.
Professional Experience:
RepWorld, Ft. Myers, FL 2002-2003
Director of Client Relations USA/general sales agent for foreign air carriers
-managing a 1.2 million full service global call center operation and federally designated emergency response center.
-responsible for servicing international airline accounts in sales/marketing, passenger assistance, ticketing, cargo management and conference planning.
-9/11 responder for the Marriott Hotel, Manhattan, New York
Aviation Solutions Management Group 2001-2002
Director of Operations, SW Florida International Airport
managed and supervised comprehensive air cargo facility servicing domestic and international carriers and express delivery companies
-responsible for staff of 30 plus aviation ground specialists and a budget of $700,000
Spirit Airlines 1995-2001
Regional Manager of Stations (SE United States)
responsible for Spirit station management in Florida, California, Nevada and Illinois
-Spirit regional liaison in the areas of passenger sales and service, station operations, equipment certification and ground handling.
-designed and implemented airline operating procedures, training programs for ground personnel and sales/marketing outreach activities.
Station Manager, SW Florida International Airport,
Ft. Lauderdale/Hollywood International Airport, Chicago
O’Hare International Airport
-headed all facets of Spirit airlines operations in three major markets.
-responsible for Spirit station ground personnel, sales and passenger service, ramp operations, equipment maintenance and flight performance in three major markets.
-negotiated facility space for domestic and international flights
-liaison with domestic and international carriers, airport management and government leaders.
-responsible for station ground personnel, sales and passenger service, ramp operations, equipment maintenance and flight performance in Ft. Lauderdale, Florida and Chicago, Illinois
-negotiated facility space for domestic and international flights
-liaison with domestic and international carriers, airport management and government leaders.
References available upon request:
kelly@kellywilcox.com
